Lanla - Marketing research and measurement

See your business in a different way: your customer’s way!

Services for merchants, retailers, and entrepreneurs

You are:

The owner or manager of a small business, or of a service company

You want to:

Receive mystery shopper visits; evaluation reports; simple, fast, and affordable trainings!

Enter here!

Services for company managers and decision makers

You are:

The manager of a network of franchisees, of a public service agency, or of a mid-sized or large business

You want to:

Evaluate your service by means of a customized mystery shopper program; conduct a survey; assess your competitors; receive customized training!

Enter here!

You will get paid to evaluate the quality of service!

For example:

Go to a restaurant. Evaluate the service according to simple and specific criteria. Then simply log on and enter your results online!

Does this interest you? Enter here!

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Lanla offers various customer experience evaluation and measurement programs to companies, such as surveys, automated complaint management system, competitive analysis, expert consulting services, training, etc. We specialize in mystery shopper programs with real consumers. Our cutting-edge technology turns data collected from your customers into a powerful management tool. In summary, our goal is simple: help you gain better insight into your company and customers in order to optimize your results.